Branch Manager at Kenya Institute of Management

Branch Manager at Kenya Institute of Management
  • Full Time
  • Nairobi

Kenya Institute of Management

Branch Manager

Key Responsibilities

  • Provide leadership through management of staff and resources at the branch to ensure efficient and effective delivery of KIM services.
  • Develop and implement a strategic plan for the branch in line with the Institute’s overall strategic plan and prepare the annual plan for the branch.
  • Lead in the delivery of KIMSOM products, KIM Membership and Business Solutions services at the branch.
  • Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations, and standards.
  • Constantly monitor costs at the branch to ensure cost efficiency.
  • Steer marketing of the School and Membership through corporate visits, exhibition, school visits, and one-on-one interaction with prospective clients.
  • Prepare financial, academic and administration reports to inform management on the progress, plans, and challenges of the branch.
  • Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
  • Supervise and allocate work to branch staff to ensure efficiency and effectiveness of work.
  • Overall, in charge of the branch performance and reports to management.
  • Responsible for the branch budget through preparation of the annual budget, revenue generation through sale of KIM products, and approving petty cash expenditure.
  • Responsible for overseeing student recruitment for all courses offered at the branch

KEY PERFORMANCE INDICATORS

  • Revenue Generation
  • Number of students admitted
  • Exams performance
  • Level of staff retention
  • Number of Student Complaints and Compliments
  • Quality of services
  • Compliance
  • Level of inquiries and conversions
  • Students’ progression and retention
  • Cost Management

Knowledge & Experience Required

COMPETENCIES

  • Technical
  • People Management
  • Knowledge of Enterprise Resource Planning Knowledge on Research and Projects Record Keeping
  • Report writing Marketing skills Public Relations
  • Basic Accounting skills Human Resource Policies Computer Literacy Budgeting
  • Master’s Degree on a relevant field from a recognized institution.
  • Eight (8) years of relevant work experience

Visit Kenya Institute of Management (KIM) on docs.google.com to apply.

To apply for this job please visit docs.google.com.

George Mbaka

George Mbaka is a Kenyan journalist with a B. A in Communication and Media from Egerton University (2020- 2024). He is a certified Google Digital Marketing practitioner (2022). After graduating from Egerton University, he worked as a news editor at Kisii TV. He is the chief editor and writer at OnNetPulse, tirelessly working smartly to produce human interest stories.

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