General Manager at CDL Human Resource

The General Manager is responsible for providing strategic leadership in all facets of the organization, overseeing day to day running of the business and ensuring strategic goals are at operational and budgetary levels are met.

• Develop business plans and tactical action plans to support the achievement of the strategic plan.

• Champion the strategic planning process

• Implement sales strategies across the Company and accomplish said targets while driving growth of customer base.

• Thorough understanding of the competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards.

• Overseeing the implementation of the company’s short- and long-term strategies and plans

• Lead the annual budgeting process to ensure accurate income projections and provisioning of expenses.

• Closely monitor costs to minimize wastage and guard against possible embezzlement.

• Take immediate necessary action to promote a culture of efficiency, honesty, integrity and placing the customer front and center of all company actions.

• High levels of customer awareness – their imports and exports habits. Understand their needs and challenges and use this knowledge for product refinement and growth.

• Establish an appropriate leadership system that will attract, inspire, develop, and retain a highly skilled motivated, and disciplined staff to enhance the performance of the institution

• Liquidity Management: Optimize company liquidity by ensuring timely collection of debts and management of expenses.

• Appraise the Board quarterly on the company’s financial status, explaining current performance compared with the past period, actual performance compared with the budgets, and explanations for the variances.

• Proactively recommends changes or improvements to the overall direction, policies, and strategy of the organization; solicits advice and seeks guidance, when appropriate, from the board.

• Develop strategies to manage credit and operational risks of the business.

o Master degree in a business related course.

o Bachelor’s degree in Sales, Marketing or related fields

o At least 8 years of experience in managing a team, managing multiple operational functions.

o Experience in planning and budgeting

o Problem-solving aptitude

o Outstanding organizational and leadership skills

o General Management Stakeholder Engagement & Analytical Skills;

o Good communication (written and verbal), numeracy, presentation and analytical skills