Shop Team Leader – Mwingi and Likoni Shops at HCS Affiliates Group

French Speaking Call Center Agents (RTO) at HCS Affiliates Group

HCS Affiliates Group

Shop Team Leader

Job Purpose

  • To market and sell Company products and services to all customers in a professional manner.
  • The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

  • Generate Sales – as per Targets – for Airtime, Acquistions & Devices
  • Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
  • Manage daily cash float and account for daily sales
  • Support and implement the customer experience improvement strategies for increased sales
  • Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

  • Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

  • At least 1 year experience in sales

Technical competencies

  • Marketing skills
  • Product Knowledge
  • Upselling and Cross selling
  • Solution Oriented
  • Customer relationship management.

Core competencies

  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking

Leadership competencies

  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others

Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Shop Team Leader – Likoni, Mwingi on the Subject line.

Candidates should indicate their preferred location

To apply for this job email your details to jobs1@hcsaffiliatesgroup.com

George Mbaka

George Mbaka is a Kenyan journalist with a B. A in Communication and Media from Egerton University (2020- 2024). He is a certified Google Digital Marketing practitioner (2022). After graduating from Egerton University, he worked as a news editor at Kisii TV. He is the chief editor and writer at OnNetPulse, tirelessly working smartly to produce human interest stories.

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