Bartender At Hyatt Place Nairobi Westlands

At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for a Bartender who will be responsible for ensuring the smooth and efficient running of the bar. Primary objective is to craft a diverse range of high-quality cocktails, mocktails, and other beverages, adhering to established recipes and maintaining consistency.

Key responsibilities include:

• Be familiar with all food and beverage items on the outlet menu.
• Prepare and serve beverages according to the standard required.
• Set up, stock, clean, and maintain the bar and beverage preparation area.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
• Take food and beverage orders from guests, up selling wherever possible.
• Follow standard recipes and minimize waste to help ensure that the outlet’s beverage cost is in line with budget.
• Be flexible wherever possible in meeting special requests from guests for specific beverage preparation methods and ingredients.
• Order beverage ingredients based on outlet par stocks and as prescribed by the Manager.
• Utilize the outlet point-of-sales system as prescribed. Computes bills, accepts payments, and performs cashier duties.
• Verifies cash received and credit card validity, adhering strictly to finance policies and procedures.
• Assist in service when needed and perform any other duties assigned by team leader/Manager.
• Complete opening and closing duties as assigned.
• Follow presentation guidelines as established by the Manager.
• Always maintain the assigned station/section in a clean and orderly manner.
• Ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• Responsible for inventory-taking as required.
• Responsible for resolving the discrepancy in beverage inventory.
• Deliver the brand promise and provide exceptional, friendly, courteous, and professional guest service always.
• Maintain and update bar user records.
• Check the item expiry dates during collection of store requisitions and ensure they are in good condition before receiving them.
• Track item expiry within the outlet and ensure procedures regarding expiry control are honoured to avoid losses and for the safety of consumers of the food and beverage items.
• Serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Align all day-to-day functioning of the department/division consistent with Hyatt’s Global Privacy Policy.
• Carries out any other reasonable duties and responsibilities as assigned.