Dispatch Supervisor

Job brief:

We are looking for a meticulous and self-driven individual to fill the role of Dispatch Supervisor in our warehouse.

Responsibilities

Manage the customer ledger by documenting customer names and designating support staff to handle the removal of specific orders.
Confirm the accuracy of item descriptions and quantities listed on the delivery note prior to the removal process.
Oversee the picking of items by staff to ensure all items are appropriately labeled as per requirements.
Conduct inspections of items during the removal phase to verify accuracy and ensure proper labeling.
Supervise the loading of items onto transportation vehicles, ensuring that all items are correctly labeled and numbered.
Maintain a high standard of organization within the warehouse and loading areas.
Collaborate with team members to resolve any issues or discrepancies that may arise during the picking or loading processes.
Ensure adherence to safety protocols and compliance with company regulations at all times.
Provide necessary training and support to staff as required to enhance their performance.
Be prepared to manage inventory inquiries or responsibilities in the absence of the stock controller.

Requirements and skills

Demonstrated expertise in dispatch operations, warehouse management, inventory control, or similar areas.
Skilled in utilizing inventory management software or systems, such as ERP Tally or Dynamics.
Possession of a degree/diploma in Inventory, Supply Chain Management, or a related discipline.
Extensive knowledge of logistics and supply chain processes.
Ability to analyze and optimize inventory levels for improved efficiency.
Ability to work under pressure