Relationship Officer

Qualifications

Minimum of 1 year experience in Sales and collection handling SME Unsecured Loans

Roles and responsibilities.

Sales and Business Development: Identify and prospect potential clients among small-scale business owners.
Actively engage in sales activities to achieve loan disbursement targets.
Conduct marketing campaigns and promotional activities to attract new clients.
Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
Provide personalized financial guidance to clients and assist in the loan application process.
Loan Origination: Assess the creditworthiness of clients and evaluate loan applications.
Collaborate with clients to complete necessary documentation for loan processing.
Customer Education: Educate clients on the benefits and terms of Zidisha’s loan products.
Provide financial literacy training to clients to enhance their business management skills.
Cross-selling and Upselling: Identify opportunities to cross-sell additional financial products or services.
Promote loyalty and encourage clients to consider other offerings as their business grows.
Compliance: Ensure compliance with microfinance regulations, internal policies, and ethical standards.
Loan Repayment Monitoring
Implement strategies to reduce delinquency and ensure adherence to repayment schedules.
Other tasks/projects as assigned.