Phoenix Capital
Relationship Officer
Qualifications
- Minimum of 1 year experience in Sales and collection handling SME Unsecured Loans
Roles and responsibilities.
- Sales and Business Development: Identify and prospect potential clients among small-scale business owners.
- Actively engage in sales activities to achieve loan disbursement targets.
- Conduct marketing campaigns and promotional activities to attract new clients.
- Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
- Provide personalized financial guidance to clients and assist in the loan application process.
- Loan Origination: Assess the creditworthiness of clients and evaluate loan applications.
- Collaborate with clients to complete necessary documentation for loan processing.
- Customer Education: Educate clients on the benefits and terms of Zidisha’s loan products.
- Provide financial literacy training to clients to enhance their business management skills.
- Cross-selling and Upselling: Identify opportunities to cross-sell additional financial products or services.
- Promote loyalty and encourage clients to consider other offerings as their business grows.
- Compliance: Ensure compliance with microfinance regulations, internal policies, and ethical standards.
- Loan Repayment Monitoring
- Implement strategies to reduce delinquency and ensure adherence to repayment schedules.
- Other tasks/projects as assigned.
Send your application to magdaline@phoenixcapital.co.ke; zulfah@phoenixcapital.co.ke
To apply for this job email your details to magdaline@phoenixcapital.co.ke